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Junior IT Workplace Specialist

  • On-site
    • Kraków, Małopolskie, Poland
  • Infrastructure

Job description

You will work as part of a 4-person team working with internal company infrastructure - both maintanining and actively improving and developing it. The main focus of this role is on hardware and onboarding/offboarding processes, however you will have lots of opportunities to develop in other areas as well - systems, networking, cloud and others.

Job requirements

Junior IT Workplace Specialist

Full job description - Junior IT Workplace Specialist

Required skills:

Junior: IT Support

Junior: Hardware

Junior: Jira Service Desk (or other ticketing system)

Junior: Excel

Junior: problem-solving

What we expect in general

  • Strong skills in the installation, configuration and problem solving of a wide range of operating systems, software & utilities including operating systems (mainly macOS)

  • Solid PC Hardware skills – competent in all aspects of PC / laptop / peripheral installation, repair, parts replacement and configuration, etc.

  • Strong communication skills

  • Communicative English & Polish, both written and verbal

  • Strong communication skills.

Nice to have:

  • IT background (eg. IT courses, education related to computer science or any technical college)

  • Skills in the Office software (MS Excel / Google Sheets, MS Word / Google Docs; most commons functions)

  • Knowledge of ITAM solutions

  • Knowledge of MDM systems

  • Knowledge of ticketing systems

  • Basics of scripting and automation solutions

  • Knowledge of security standards and solutions

  • Experience in a similar role

  • Proficient in using technology and navigating multiple systems

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